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May 18 2008, 1:32 AM EDT (current) just_tonya 6 words added, 2 words deleted
Mar 12 2008, 6:33 PM EDT just_tonya 50 words added, 18 words deleted

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Wikis are increasingly being used inside corporations. Wikis permit groups to:
  • Quickly and easily create a website
  • Eliminate series of e-mail exchanges with attachments among a group
  • Avoid dealing with complex and expensive groupware in collaborating with others

Many corporate wikis that are for internal use only are hidden behind a network firewall where access is limited. However, some corporate wikis are being hosted by wiki hosting services on the Internet, but are set up as "private" wikis with restricted access. Some corporations are using wikis to communicate to the public, as a key part of their branding.

Here's a short video from Get Connected on how wikis are used in business:

As posted on YouTube by getconnectedtvshow

Wikis are collaborative tools that can be used in a number of ways:
  • To co-author proposals
  • To communicate initiatives
  • To display static or dynamic information on a website
  • To display frequently-asked-questions (FAQs)
  • To facilitate online discussions of topics
  • To gather requirements
  • To get team members involved
  • To host an intranet or extranet site
  • To log client work
  • To log clients and contacts
  • To organize and manage projects
  • To organize events
  • To publish articles
  • To publish checklists (e.g., desk procedures, problem determination steps)
  • To publish FAQs about your products, services, or company
  • To publish operation manuals
  • To publish reference documentation
  • To record meeting notes
  • To record team or organization goals
  • To solve problems remotely
  • To track deadlines
  • To track invoices
  • For brainstorming

Here are some examples of corporate wikis, some which are available on the Internet that areand used to communicate with the public: