What are the benefits in using wikis?
If you're looking for solid, quantitative research that proves wikis are
THE BEST approach for your team, then I need to tell you that the jury is still out. However, there is a lot of qualitative data to suggest that wikis are providing benefits to individuals, teams, and organizations.
Some of the benefits suggested by wiki users are:
- ease in creating web-based content, especially by those who have no technical expertise
- elimination of e-mail threads among groups to communicate or to obtain information
- ability to complete real-time updates of web-based content (without waiting for the technical support team to update your web server files)
- avoiding transfer of document attachments to a distribution list through your e-mail system
- enabling the ability to always access current information (eliminating problems by referencing outdated documents or attachments that you previously received
Tell us your
story of how wikis have been beneficial.